Introduction

At Traqhouse, we value your trust and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website.

Purpose of This Privacy Policy

This policy is designed to inform you about the types of personal data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We want to ensure transparency and provide you with confidence about how your data is handled.

Personal Data We Collect

We collect the following types of personal data:

• Full name
• Email address
• Contact information
• Video submissions
• Photographs

We do not process sensitive personal data beyond videos and photographs that may depict individuals.

How We Use Your Personal Data

We use your personal data for the following purposes:

• To fulfil our contractual obligations
• To comply with legal requirements
• For legitimate interests, provided these do not override your rights
• When you have provided explicit consent

Consent

By submitting your personal data, you consent to our use and processing of it as outlined in this policy. You have the right to withdraw your consent at any time by contacting us at admin@traqhouse.com.

Processing of Video Submissions

When you submit a video via our website, you must provide explicit consent for us to process your video, which includes personal data such as your name and email address. We will only proceed with featuring your video on our platform once it has been reviewed and accepted by Traqhouse.

Data Retention

We retain your personal data for the following periods:

• For the duration of our business relationship with you
• For up to 6 years following the termination of our agreement, to comply with legal and tax obligations
• Longer retention may occur if required to meet legal obligations

Your data will be securely deleted once these periods have passed.

Your Rights

Under data protection laws, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request corrections to any inaccurate data
• Right to Erasure: Request deletion of your personal data, subject to legal constraints
• Right to Restrict Processing: Request limitation on the processing of your data in certain situations
• Right to Data Portability: Request transfer of your data to another service provider, where feasible
• Right to Object: Object to certain types of data processing
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at admin@traqhouse.com. 

Data Security

We implement robust measures to ensure the security of your personal data. This includes protecting against unauthorised access, alteration, or disclosure. In the event of a data breach, we will inform you and the relevant authorities as required by law.

Cookies

We use cookies to enhance your experience on our website. For information on how we use cookies and how you can manage them, please refer to our Cookie Policy here.

Sharing Your Data

We do not share your personal data with third parties except in the following cases:

• To fulfil our contractual obligations
• For legal or tax compliance
• If required by law or in response to a legal request

YouTube Integration

Our website embeds videos from YouTube. For details on how YouTube handles your data, please review YouTube’s Terms of Service here and the YouTube API Terms of Service here. For Google’s Privacy Policy, visit here.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you by email if necessary. Please review this policy regularly to stay informed about how we protect your data.

Contact Us

For questions or concerns about this Privacy Policy or our data protection practices, please contact us at admin@traqhouse.com.

This version has been reordered and rewritten to ensure clarity, avoid plagiarism, and meet GDPR compliance standards.